My Client Received a Medicaid Denial… Now What?

October 8, 2026
12 PM CDT
Scott Engstrom, J.D.
Presented by: Scott Engstrom, J.D.
Executive Vice President and General Counsel
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My Client Received a Medicaid Denial… Now What?
About This Webinar

Even when conducting a crisis Medicaid plan with the utmost care, Medicaid denials happen, and they can easily send you or your client into a panic. But don’t worry—our latest webinar is here to help! Join Krause Agency’s EVP and General Counsel, Scott Engstrom, J.D., as he covers:

  • Common reasons for a Medicaid denial and how you can avoid them
  • Steps to take with the caseworker in the event of a denial
  • An overview of the fair hearing process

This session is designed to help agents both prevent a Medicaid denial and also navigate them with confidence if and when one does occur. It’ll provide practical guidance and steps to take to remedy the situation and get a favorable outcome for your client.

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About the Presenter:
Scott Engstrom, J.D.

Scott Engstrom, J.D.

Executive Vice President and General Counsel

Scott has been with Krause since 2019. He began as Corporate Counsel before taking on the additional role of COO. Now, as Executive Vice President and General Counsel, Scott serves as a key member of our leadership team and remains actively involved in the company’s operations. He also focuses on overarching strategy, advice, and support at the company level. Additionally, he handles litigation, risk management, and compliance matters as needed.

Scott attended Penn State Law and has previous experience as a litigation attorney and judicial law clerk. He sees a great need for elder law and long-term care planning, and he appreciates the opportunity to help connect those in need to those who can help. Scott holds law licenses in Wisconsin and Maryland.